At Printers Media Plus LLC, your satisfaction is important to us. Due to the nature of industrial equipment sales, all purchases are final unless:

• A product arrives with a manufacturing defect or contamination caused by the printing process.
• There is damage incurred during shipping that directly affects product functionality.

To request a return:

• Notify us within 7 days of receiving the item.
• Provide images and a detailed explanation of the defect or contamination.
• We will arrange for inspection, and if approved, offer a replacement or issue a refund (less shipping fees).